Unlike most other financial institutions we don’t want to profit from personal debt, that is things like overdrafts and credit. Instead, our business model is focused on helping you save and grow your money.
Because we are as committed to creating value for our customers as we are for our employees and shareholders. And we also want to make sure it is distributed among everyone in a fair way.
Dozens simply wouldn’t be the company it is today without its unusual team. We have come from different backgrounds and professions, bringing not only a variety of skills but also unique perspectives on money.
There are financial experts thinking about structured products and ETFs, and there are writers keeping things jargon-free. There are designers perfecting pixels, and there are analysts exploring the emotions behind money. What brings us all together is our passion to change the financial status quo.
Meet the teamWe’re a fast paced company, but we’re equally motivated about creating an environment that brings out the best in people.
And that starts with the hiring process itself. It is usually social and informal, focusing more on common aspirations rather than facts on the CV. We’d like everyone to feel this is a place, a mission they want to be a part of.
Working at Dozens
Project Imagine is the brain behind Dozens. It is a parent organisation that aims to create innovative and intuitive financial solutions for all sections of the society. By identifying need gaps, enabling the underserved and by making people feel more financially confident.
Dozens is the first and flagship brand created by Project Imagine.
For updates from us, news about the company and more.
Yes, we have a fantastic team of friendly customer service agents, ready to help. Chat to them in-app, send them an email or give them a call.
In-app chat: Click on the ‘?’ button at the top right of the app.
Email: help@dozens.com
Phone: 0808 164 1020 (UK)
(Or if you’re abroad, please call: +44 (0)1234 982424)
Monday to Friday: 8.30am – 6.30pm
Saturdays & Bank Holidays: 10am – 4pm
We feel that there’s been a real shift in the way people manage their money nowadays. So we choose to keep our costs down by not having branches – and offering a digital-only service.
We’re still easy to reach however. If you’d like to chat to one of our team or send us a message, just get in touch:
Chat: Tap on the ‘?’ button in the top right of the app
Email: help@dozens.com
Call us: 0808 164 1020 (UK)
(Or if you’re abroad, please call: +44 (0)1234 982424)
Monday to Friday: 8.30am – 6.30pm
Saturdays & Bank Holidays: 10am – 4pm
No, Dozens is not a bank.
We’re authorised by the Financial Conduct Authority (FCA) as an e-money institution (FRN 900894) and also as an investment firm (FRN 814281).
The e-money licence allows us to offer debit cards and current accounts. And the investment licence allows us to offer unique investment products.
Dozens is a trading name of Project Imagine Ltd.
Project Imagine Ltd has an e-money licence and an investments licence from the UK’s financial regulator, the Financial Conduct Authority (FCA). Our FCA firm reference numbers are 900894 and 814281. You can find out about our regulatory permissions by visiting www.fca.org.uk or https://register.fca.org.uk/.
