Unlike most other financial institutions we don’t want to profit from personal debt, that is things like overdrafts and credit. Instead, our business model is focused on helping you save and grow your money.
Because, we are as committed to creating value for our customers as we are for our employees and shareholders. And we also want to make sure it is distributed among everyone in a fair way.
Dozens simply wouldn’t be the company it is today without its unusual team. We have come from different backgrounds and professions, bringing not only a variety of skills but also unique perspectives on money.
There are financial experts thinking about structured products and ETFs, and there are writers keeping things jargon-free. There are designers perfecting pixels, and there are analysts exploring the emotions behind money. What brings us all together is our passion to change the financial status quo.
Meet the teamWe’re a fast paced company, but we’re equally motivated about creating an environment that brings out the best in people.
And that starts with the hiring process itself. It is usually social and informal, focusing more on common aspirations rather than facts on the CV. We’d like everyone to feel this is a place, a mission they want to be a part of.
Working at Dozens
Project Imagine is the brain behind Dozens. It is a parent organisation that aims to create innovative and intuitive financial solutions for all sections of the society. By identifying need gaps, enabling the underserved and by making people feel more financially confident.
Dozens is the first and flagship brand created by Project Imagine.
For updates from us, news about the company and more.
Yes. There’s a daily ATM withdrawal limit of £250 and a maximum daily card payment limit of £3,500
Other limits are:
Top-up limit per transaction using card: £1,000
Daily Point of Sale transaction limit: £3,500
Daily online payment limit: £3,500
Daily ATM withdrawal limit: £250
Contactless transaction limit: £30
Monthly Point of Sale and online payment limit: £8500
Monthly ATM withdrawal limit: £1500
Yearly Point of Sale and online payment limit: £112500
Yearly ATM withdrawal limit: £7500
Number of top-ups per day: up to 3
Minimum card top-up amount: £100
*Limits may be amended at Dozens’ discretion
We do not provide any investment advice.
However, we give you the tools to help you make the right decision for you. For instance, we ask questions that help you figure out your risk profile and whether or not you can afford to make the investment. And we show you how investments have performed in the past and may perform in the future.
If you’re not sure how to proceed or you need specific financial advice, you should contact a financial advisor.
Yes, you can. When setting up your investment, you’ll need a lump sum of at least £1,000 but you can add to it monthly with amounts of £100 or more.
Any money you add to your investment on a monthly basis is taken from your cash savings account, provided there are enough funds in your account.
Get in touch with us and we’ll do all we can to resolve your complaint by the end of the next business day.
If for some reason we are not able to resolve your issue by then, we’ll be in touch to let you know when you can expect a full response, which must be within 15 days of your complaint.
The best way to get in touch is by using the chat feature in app. Or alternatively you can email us on complaints@dozens.com or call us on the numbers below:
0808 164 1020 (UK)
(Or if you’re abroad, please call: +44 (0)1234 982424)
Monday to Friday: 7am – 10pm
Weekends & Bank Holidays: 10am – 4pm
If we haven’t given you a resolution within 15 days, or you’re unhappy with our decision to close your complaint, you can turn to the Financial Ombudsman Service. You can find all their contact details on this page.
