Once you’ve taken the risk assessment, your risk level will hold for 12 months. You can’t change your risk level, so make sure your answers to the questions reflect your true circumstances. If you experience any major changes in your circumstances (like a change in employment, buying a house or starting a family, for example) , you’ll need to get in touch with us through the Help section of the app, on 0808 164 1020 (UK)/ +44 (0)1234 982424 if you’re abroad, or by emailing help@dozens.com.