We are not a bank. We are authorised by the Financial Conduct Authority (FCA) as an e-money institution (FRN 900894) and also as an investment firm (FRN 814281). This means we can offer a range of financial products, which each have different levels of protection.
Your current account money held in the Spend section of the app will be securely held in segregated accounts at a UK regulated bank in accordance with the FCA requirements and the Electronic Money Regulations 2011.
Dozens is not a bank, this means your current account is not covered by FSCS protection.
Because Dozens is an e-money institution, Dozens has no access to your money for its own purposes. For this reason, unlike with some other current accounts, FSCS protection is not considered necessary as the money does not leave the segregated account and is separate from Dozens’ finances in case of default.
While we make sure your money is safeguarded, and cannot be claimed by any creditors if we happen to go out of business, it is possible that some costs could be deducted by an administrator or receiver. In that case, you should get most, but maybe not all, of your money back. It could also take longer to be refunded than it would with a bank.
If you want to read more about e-money institutions and FSCS protection, you can read more on the FCA and the FSCS websites.
Your Cash Savings can be found at the top of the Grow section. These are covered by the Financial Services Compensation Scheme (FSCS) for up to £85,000 because we hold them in an account with a UK regulated bank on your behalf. Please be aware any bonds you invest in are not part of cash savings.
When putting money into any investment products, there are two main factors for you to consider – whether the company you made the investment with can meet its financial commitments, and whether the investments you made will fluctuate in different market conditions.
When investing in a strategy through the Invest section of the app, your investment is exposed to fluctuations in the market, which means that the value of your investment may go up as well as down and you may not get back the amount you originally invested.