To cancel a Direct Debit that you’ve set up in your Dozens account, just follow these steps:
– Go to the Spend section and tap Payments
– Tap Direct Debits
– Select the one you’d like to cancel and tap cancel
Please be sure to let the merchant know before you cancel as you could incur fees if you miss a payment.
Bear in mind that you’ll need to cancel a Direct Debit at least three days before its due to leave your account, otherwise it might still go through.