5 min read.

How do I update my personal details?

24 February 2019

Keep your details up-to-date whenever there’s a change in your circumstances. You can update your:

Residential address
Give us a call or send us a message in-chat (we’ll need to verify it’s you), and we can help you change your address. If you have only signed up recently, or have already recently changed your address, we may require some additional information from you.

Name, email address or mobile number
Let us know if you want to change your name or the email and phone number that’s linked to your account by calling us or using in-app chat.

Tax residency
We are required to know if you are a UK taxpayer, or whether you pay taxes in other countries. Please keep this information updated. You can update this directly in your profile, or contact us to update the information we hold.