In most cases, almost instantly. The Dozens app will work as normal until the 31 August 2022, so you can simply transfer money from your Dozens current account to any UK bank account of your choice, as you normally would. However we encourage you to do this as soon as possible to guarantee there are no issues when our services discontinue.
As a reminder, to transfer money out of your current account, go to the Spend section, tap on the payments button, and on UK bank payment, then pay your funds into an alternative account.
If your money is in Cash Savings, first you need to transfer it into your Dozens current account. To do this, go to the Grow section of the app, next to ‘My cash savings’ tap on ‘View details’ and tap ‘Withdraw’. Then follow the directions for transferring money out of your current account.
We have a step-by-step guide here on how to clear your account. https://www.dozens.com/prepareforaccountclosing/