The regulator, the FCA, provides guidance for businesses going through a wind down and if a business starts this process of closing, they must provide two months notice to customers. We notified all customers on 30 June 2022 and will be closing on 31 August 2022.
This is to help allow customers to remove and transfer funds from their Dozens accounts including Investments.
During this period, we advise you to update any Direct debits or credits you have as well as cancel any standing orders from your Dozens account. You can check your Direct Debits by going to the spend section of the app, clicking on payments, then clicking on Direct Debits.
We encourage to remove funds as swiftly as possible to avoid any potential delays later. The best way to do this is via the app.